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Cleanliness and the Customer Experience

The word cleanliness calls to mind hygiene, sanitation and spotlessness, which North Kent Cleaning Services (NKCS) takes pride in. There is an old adage that “cleanliness is next to godliness”. This adage attests to the importance and esteem that many people place on cleanliness.

We at NKCS understand this and we take our customers’ ideals and expectations seriously. In fact, this is our mission and purpose.

Some people do not realise how much lighter and fresher their environment is until they get it professionally cleaned. At NKCS, our customers have long known that a professional clean can minimise clutter, free up much needed space, remove old dust and debris, as well as better circulate light and air. The fact that our customers are willing to pay for cleaning services, means having a clean office and work space is a priority for them.

Better Environmental Health

A clean environment is one that reduces the growth and transfer of allergens, which affect millions of people annually.

Cleanliness also reduces germs and harmful bacteria, plus minimises the risks of contracting and spreading infections like cold and flu. The common cold affects multiplied millions of people annually and is a cause of death worldwide.

Our customers have come to rely on us to provide clean environments that are safe for their employees and customers.

Our services run the gamut from office, commercial and car showroom cleaning, to medical, schools, and industrial cleaning.  We also provide green cleaning that is environmentally friendly and we are proud to offer an ISO 14001 accredited service.

Higher Performance and Productivity

Cleanliness is the cornerstone of good working conditions, which is one of the top priorities for employers and workers alike. An office or business that is dirty, dingy and smelly can negatively affect employees’ moods and behaviour, which can impact performance.

Employees are happier and more productive in environments that are clean, fresh and airy. They tend to look forward to going to work and take less time off. Our customers can depend on us to consistently provide this kind of environment for their staff. By providing good working conditions and healthy environment for their staff, firms reduce staff complaints and turnover rates.

Image is Everything


Cleanliness means having an environment that is more pleasant, professional and attractive. This says a lot about the image of the business, builds confidence in customers, and makes them want to do business with the company.

Having a business that looks clean and professional means cleanliness is a priority. Your customers will come to expect a high level of product or service that will lead to customer satisfaction, repeat customers/brand loyalty, and word-of-mouth marketing. Word-of-mouth marketing is the most effective marketing strategy a firm could ever benefit from, plus it is free.

The benefits of having a clean environment far outweigh the cost involved. It is our responsibility to inform our customers and provide the services that suit their needs. Cleanliness should be a top priority for any business that is serious about staff performance, productivity and their bottom-line. Contact NKCS today for a clean audit and let us provide your cleaning needs!